Ordinary Mail and Standard Delivery

Samoa Post provides a complete range of mail services. Find out about general mail costs including Letter, Printed Matter and Small Packets, how to address them correctly and completely as well as delivery times.

  • Letters
  • Articles Other(AO)/Printed Matter
  • Small Packets
  • Delivery Times

The following information details the characteristics of various letter types, the cost of posting them and our addressing guidelines to ensure that your mail is clearly and correctly labeled.

LETTERS

A letter has the following characteristics:

  • no larger than an ordinary airmail envelope
  • no thicker than 5mm
  • maximum weight 250g.

ARTICLES OTHER  (AO) / PRINTED MATTER

These are newspapers, books, magazines and other printed materials the following characteristics

  • A4 size envelopes
  • Rolled newspapers
  • Books and pamphlets
  • Maximum weight – 2kg
  • No compensation payable

SMALL PACKETS

These are small gifts, goods or packets with low commercial value. They can be video tapes, cassettes, car parts or machine parts or small wood carving, with low value.

  •  Can be packed in small boxes or any packing but contents is not a letter or a printed matter.
  • No larger than 1 meter for both length and girth together
  • Maximum weight – 2 kgs.
  • No compensation payable

DELIVERY TIMES

For delivery to

To Post Boxes in Apia

(Number  of Days)

Post Boxes in Apia (For mail posts in Apia) 1
To Upolu 4  working days
To Savaii Island 4 working days

DISCLAIMER

These timetables are guidelines only and based on reasonable expectations and experience. Samoa Post will not be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in accordance with these timetables.

CONNECT WITH US


CUSTOMER SERVICE

PHONE + 685-27640 EXTENSION 120AND 114


MAIL OPERATION

PHONE + 685-27640 EXTENSION 116 AND 117


FINANCE AND HUMAN RESOURCE

PHONE + 685-27640 EXTENSION 113 AND 119

OPEN HOURS

Mon - Friday: 8.30am - 4.30pm

Saturday: Closed

Oublic Holidays: Closed

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