Product Categories and Features

PRODUCT FEATURES MAXIMUM WEIGHT

Letters

  • For Personal Correspondence and business communication
  • No Compensation payable

250 grams

Printed Matter

  • For books magazines, Newspapers and other printed materials
  • No Compensation payable

2kg

Packets

  • For small gifts and goods of low value
  • Requires simplified customs declaration C1
  • No compensation payable
  • Maximum dimension-combined length and girths- 900mm

Anyone dimension – 600mm

2kg

Parcels

  • For items over 2kg
  • Requires full customs declaration form
  • Receipt issue of acceptance
  • Maximum dimensions:

-         Combine Length and Girth = 3 meters

-         Anyone dimension – 1.05 meters

  • Compensation covers damage and loss

-         $150.00 maximum for damage

-         $150.00 maximum for total loss

30kg

Courier Service

(Express Mail Service- EMS)

  • Priority Service for documents and parcels
  • Only available to 13 destinations
  • Money back guarantee on delivery performance
  • Compensation up to $100.00against damage or loss
  • Receipt issued on acceptance
  • Signature of recipient collected
  • Requires Customs declaration form
  • Simple consignment note
  • Track and Trace features
  • Door to Doordelivery in town area only & with customs clearance

30kg

Remember: Parcel containing items of commercial value may require an export invoice giving a clear description of the goods, quantity, value and country of origin. The sender and recipient must be identified.

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