Product Categories and Features

Product Categories and Features

    
                PRODUCT
                FEATURES
                MAXIMUM WEIGHT
            
                Letters
                
                    For Personal Correspondence and business communication

                    No Compensation payable
                
                250 grams
            
                Printed Matter
                
                    For books magazines, Newspapers and other printed materials

                    No Compensation payable
                
                2kg
            
                Packets
                
                    For small gifts and goods of low value

                    Requires simplified customs declaration C1

                    No compensation payable

                    Maximum dimension-combined length and girths- 900mm

                    Anyone dimension – 600mm
                
                2kg
            
                Parcels
                
                    For items over 2kg

                    Requires full customs declaration form

                    Receipt issue of acceptance

                    Maximum dimensions:

                    - Combine Length and Girth = 3 meters

                    - Anyone dimension – 1.05 meters

                    Compensation covers damage and loss

                    - $150.00 maximum for damage

                    - $150.00 maximum for total loss
                
                30kg
            
                    Courier Service

                    (Express Mail Service- EMS)
                
                    Priority Service for documents and parcels

                    Only available to 13 destinations

                    Money back guarantee on delivery performance

                    Compensation up to $100.00against damage or loss

                    Receipt issued on acceptance

                    Signature of recipient collected

                    Requires Customs declaration form

                    Simple consignment note

                    Track and Trace features

                    Door to Doordelivery in town area only & with customs clearance
                
                30kg

PRODUCT	FEATURES	MAXIMUM WEIGHT
Letters	For Personal Correspondence and business communication No Compensation payable	250 grams
Printed Matter	For books magazines, Newspapers and other printed materials No Compensation payable	2kg
Packets	For small gifts and goods of low value Requires simplified customs declaration C1 No compensation payable Maximum dimension-combined length and girths- 900mm Anyone dimension – 600mm	2kg
Parcels	For items over 2kg Requires full customs declaration form Receipt issue of acceptance Maximum dimensions: - Combine Length and Girth = 3 meters - Anyone dimension – 1.05 meters Compensation covers damage and loss - $150.00 maximum for damage - $150.00 maximum for total loss	30kg
Courier Service (Express Mail Service- EMS)	Priority Service for documents and parcels Only available to 13 destinations Money back guarantee on delivery performance Compensation up to $100.00against damage or loss Receipt issued on acceptance Signature of recipient collected Requires Customs declaration form Simple consignment note Track and Trace features Door to Doordelivery in town area only & with customs clearance	30kg

Remember: Parcel containing items of commercial value may require an export invoice giving a clear description of the goods, quantity, value and country of origin. The sender and recipient must be identified.