Withdrawals of posted items are restricted and only permitted with a valid reason. If you need to request a withdrawal, please contact us through one of the following channels:
Customer Care Center: +685 27640 (Ext. 120 or 114)
Mail Operations: +685 27640 (Ext. 116 or 117)
The withdrawal fee per article is $2.00 for domestic items and $10.00 for international items (including letters, printed matter, or small packets), plus:

CUSTOMER SERVICE
PHONE + 685-27640 EXTENSION 120AND 114
MAIL OPERATION
PHONE + 685-27640 EXTENSION 116 AND 117
FINANCE AND HUMAN RESOURCE
PHONE + 685-27640 EXTENSION 113 AND 119