Delivery Standards

Delivery Standards

LOGO SAMOA post

 

 

Delivery Standards in working days, from the Date of Dispatch
Destination EMS Registered Parcel Ordinary
New Zealand 3 - 4 6 - 7 6 - 7 5 - 6
Australia 3 - 4 N/A 6 - 7 6 - 7
USA / HNL 5 - 6 11 - 12 11 - 12 11 -12
Fiji 3 - 4 6 - 7 6 - 7 6 - 7
Japan 5 - 6 10 - 11 10 - 11 10 - 11
Belgium 6 - 7 10 - 11 10 - 11 10 - 11
Great Britain 6 - 7 10 - 11 10 - 11 10 - 11
China 6 - 7 10 - 11 10 - 11 10 - 11
Vanuatu 4 - 5 7 - 8 7 - 8 7 - 8
PNG 4 - 5 7 - 8 7 - 8 7 - 8
Singapore 7 - 8 10 - 11 10 - 11 10 - 11
Hong Kong 7 - 8 10 - 11 10 - 11 10 - 11
Philippines 7 - 8 10 - 11 10 - 11 10 -11
Germany 7 - 8 10 - 11 10 - 11 10 - 11
France 7 - 8 10 - 11 10 - 11 10 - 11

 

Note:            
These standards apply to items cleared for delivery by border agencies. Longer delivery times
apply to items subject to duty or import formalities. Items address to PO or P.O Boxes are  
deemed delivered on the date they are delivered to the PO or P.O Boxes (attempted delivery).
             
These delivery standards do not include delays beyond Samoa Post's responsibility such as,  
airlines offloads or flight delays, incomplete or wrong addresses. Also note natural disasters 
such as Cyclones, Tsunami etc …… as well as Public holidays can also affect mail delivery standards.

CONNECT WITH US


CUSTOMER SERVICE

PHONE + 685-27640 EXTENSION 120AND 114


MAIL OPERATION

PHONE + 685-27640 EXTENSION 116 AND 117


FINANCE AND HUMAN RESOURCE

PHONE + 685-27640 EXTENSION 113 AND 119

OPENING HOURS

Mon - Friday: 8.30am - 4pm

Saturday: Closed

Public Holidays: Closed

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